Who We Are

Lisa Rose Salon provides professional beauty services including makeup, bridal services, brows, lashes, facials, waxing, and related treatments from our Chorley salon and on location where applicable. For the purposes of data protection law, Lisa Rose Salon is the data controller responsible for your personal data.

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What Personal Data We Collect

We may collect and process the following types of personal data:

• Name, email address, telephone number

• Booking and appointment details

• Payment information (processed securely by third-party providers)

• Treatment history and preferences

• Medical or allergy information relevant to treatments

• Photographs or videos (with your consent)

• Website usage data, including IP address and cookies

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How We Collect Your Data

Your personal data may be collected when you:

• Book an appointment online or in person

• Contact us via the website, email, phone, or social media

• Complete consultation or consent forms

• Purchase gift vouchers

• Visit our website (via cookies and analytics tools)

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How We Use Your Personal Data

We use your personal data to:

• Provide and manage appointments and treatments

• Communicate with you about bookings and enquiries

• Process payments and issue refunds where applicable

• Maintain treatment records and ensure client safety

• Improve our services and customer experience

• Send marketing communications (where consent has been given)

• Comply with legal, tax, and regulatory obligations

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Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract – to fulfil bookings and provide services

• Legal obligation – for record-keeping and compliance

• Legitimate interests – to run and improve our business

• Consent – for marketing communications and photography

You may withdraw consent at any time.

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Marketing Communications

We may contact you with updates, offers, or news if you have opted in. You can unsubscribe at any time by following the instructions in the communication or by contacting us directly.

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Sharing Your Personal Data

We do not sell your personal data. We may share data with:

• Appointment booking and payment service providers

• Website hosting and IT support providers

• Accountants or professional advisers where required by law

All third parties are required to protect your data and use it only for agreed purposes.

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Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Personal data is stored securely and only retained for as long as necessary to fulfil the purposes for which it was collected, including legal and insurance requirements.

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Photographs and Social Media

Photographs or videos of treatments may be taken for marketing purposes only with your explicit consent. Consent can be withdrawn at any time in writing, and we will remove content where reasonably possible.

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Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure of your data

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

For more information, visit www.ico.org.uk.

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Cookies

Our website uses cookies to improve functionality and analyse website traffic. Full details are provided in our Cookie Policy.

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Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those websites.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please us via the details below.